Privacy policy
This policy explains how M.B.S collects and processes personal data in the course of its activity.
Last updated: 11 October 2026
Purpose of data collection
Data is collected to:
• Respond to contact and quote requests
• Perform and follow up on ordered services
• Manage invoicing and payments
• Comply with legal and accounting obligations
• Improve service quality and website security
Data collected
Depending on interactions, the following may be collected:
• Identity and contact details (name, email, phone)
• Project or company-related information
• Billing data and payment references (via the payment provider)
• Technical browsing data (IP address, browser type, pages viewed) when analytics or security tools are used
User rights
Under applicable Tunisian personal-data protection law, you have rights of access, rectification, objection, and deletion, within legal limits.
You may also request restriction of processing or information about how your data is used.
Data retention period
Contact data is kept for as long as needed to process the request, then up to 3 years for follow-up unless you object.
Contract, invoice, and legal-obligation data is kept for the period required by Tunisian accounting and tax rules (generally up to 10 years).
Technical browsing data is kept for a limited period consistent with security and analytics purposes.
Contact details to exercise your rights
To exercise your rights or ask a question about your personal data:
• Email: [email protected]
• Phone: +216 21 269 633
• Postal address: Pépinière des entreprises, Zaghouan, Tunisie
A response will be provided within a reasonable time, subject to identity verification.